Privacy Policy

1. Who We Are

CricSignal is a product of Krutyug AI Private Limited, a company incorporated in India under the Companies Act, 2013.

2. Information We Collect

2.1 Information You Provide

• Account registration details (name, email address)
• Payment information (processed securely via third-party payment gateways; we do not store card details)
• Messages or queries you send to the AI assistant within the app
• Feedback, support requests, or communications you send us

2.2 Information Collected Automatically

• Device information (device type, OS version, unique device identifiers)
• Usage data (features used, sessions, interactions, in-app queries)
• Log data (IP address, crash reports, app performance data)
• Location (approximate, based on IP; not precise GPS unless explicitly granted)

2.3 Third-Party Information

We may receive information about you from third-party analytics providers, advertising partners, and payment processors when you interact with their services through our app.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the CricSignal app and AI services
• Personalize your cricket insights, match recommendations, and AI responses
• Process payments and manage your subscription
• Send you service-related notifications and updates
• Respond to your support queries and feedback
• Monitor and analyze usage trends to improve performance
• Ensure security and prevent fraud or abuse
• Comply with legal obligations under applicable Indian laws

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers: Cloud hosting, payment gateways, analytics tools operating under strict data processing agreements
• AI/ML providers: Third-party AI APIs used to generate cricket insights (data is anonymized before sharing where possible)
• Legal authorities: When required by law, court order, or government regulations in India
• Business transfers: In the event of a merger, acquisition, or sale of assets, with notice to you

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion at any time (see Section 7). Anonymized or aggregated data may be retained indefinitely for analytics purposes.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/HTTPS), secure data storage, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

7. Your Rights

Under applicable laws (including India's Digital Personal Data Protection Act, 2023), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your account and associated data
• Withdraw consent for data processing (where consent is the legal basis)
• Lodge a complaint with relevant data protection authorities

To exercise any of these rights, contact us at contact@krutyug.ai.

8. Children's Privacy

CricSignal is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notification. Continued use of CricSignal after changes constitutes acceptance of the updated policy.

11. Contact Us